What Do You Say When You Have The Customer On The Phone?

(EMAILWIRE.COM, August 06, 2007 ) Livonia, Michigan -- So owner will have the customer on the phone. Now, how do they sell to them? Follow this format to help you earn the most money and please their customer at the same time.3 Step selling process for a one hour call:Step #1: First 15-20 minutes – During this time they have the customer tell them what their problem or situation is. Tell them that they have two goals for the phone call: 1) you want to learn more about them and help them out with strategies and 2) they want to show how they can help them. So let them tell them what they are looking for. Have them explain where they are at. Give them free reign to tell them anything and everything. They can use this information as ammunition later on in the call when they sell to them.Following is an example of the first step in action. The client is in the Internet Marketing industry:Ask why do you want an online business? Then have them tell them everything they think about this question. Note their answers. Figure out what they really want at the core. For example, they may have trouble getting what they want out of life because they can’t accomplish their goals.************Step #2 of the call is to explain an ideal situation or ideal solution.For example, with regard to their goal setting this is how it “should” work…..Explain it to them. They want them to understand how it is supposed to work and if they can get it to work this way then they will achieve whatever goal it is that they want to achieve. Ask them if they understand how an ideal works. If they’ve done a good job of explaining it then they will say “yes”. Then they show how they can help with to achieve the ideal which leads to step #3.Step #3 of the call is to offer a solution. Your solution is the explanation manifested. This means that they show how the reasons they listed in step #1 could be solved by using their product and service. Tip: They need to be interactive during the whole call. Don’t just talk at them. They will sell themselves more often than not if you let them talk, answer questions, and ask questions.Tip: It’s logical to proceed forward, but humans are not logical, they are emotional.They should also know the “CAB” Principle:“Cut, agitate, and Bend”Cut: Find out what bothers them.Agitate: Let them see that there is a better way and how much better their life could be. Make them feel like their problems are much deeper than they realize.Bend: Bend them in your direction and show them that their product or service could help them become closer to the ideal situation.Tip: People don’t like to be sold. People like to make decisions themselves. People love to sit on the fence. So sometimes you have to push them off the fence in their direction.Tip: These tips apply to any product or service that’s why we can refer to products as widgets.Additional tips to creating their own wealth include: Follow the piles of cash. Find people who have successfully http://www.promotingtips.com [created wealth] and learn from them. “Matt Bacak, the powerful promoter, is the person who has done just that in business and is leading expert on how to achieve quick easy and fast success” said Ralph Marcus Maupin, Jr. (Mark) co-founder of National Real Estate Network and PrEasy LLC.Remember, it's not only what they know, but who they learn it from. Learn from someone who is more successful then you. Learn the tricks of the trade and http://www.powerfulpromoter.com [internet marketing tips] from someone that has actually built wealth and not just written a book about it. Forget the past. It does not matter who they are or where they came from. Everyone deserves to be a millionaire. Contact Information: Stephanie Bunn 2935 Horizon Park Drive, Suite D Suwanee, GA 30024 (770) 271-1536 www.internetmillionairemind.com. Source: National Real Estate Network. Check out their website at http://www.megaeveningevent.com### This press release was issued through GroupWeb EmailWire.Com. For more information on press release distribution, go to http://www.emailwire.com.

National Real Estate Netroit, LLC
National Real Estate Network

mmaupin@donaterealestate.com